Shipping & Delivery

What is the estimated shipping time for my order?

The processing and shipping of every purchase takes between 24 and 48 business hours if the product is in our Singapore Warehouse. Some products are not ready in our SG warehouse, hence will ship from our overseas branch. If you want to check the availability of the product please contact our support for help and clarification. We typically send out orders the same day. Only Monday through Friday will be used for shipping for all orders. Orders placed over the weekend will be processed and shipped the following Monday.

 

Can I pick up my online order in person at the store?

Yes. Just be sure to choose Self pickup when making an online purchase. Visit our shop during business hours to pick up items as well.

 

Standard Shipping: $10 or FREE for orders above $600 for delivery within 10 working days.

Your purchase will be processed and packed after payment has been received and verified. On request, a tracking link will be sent. The delivery of the item to you takes around 5 working days (excluding weekends and holidays) after the order is verified. Some orders that are not in our Singapore Warehouse might take up to 14 working days to be delivered.

 

Do you guys provide overnight delivery?

We do. 3pm is the deadline for same-day shipping. Orders received after 3pm will be handled the next day and dispatched. Once the order is packed and delivery is scheduled, customers will be notified.

 

What is the estimated shipping time for Pre-Order items?

The processing of every pre-order purchase takes between 2- 4 business weeks. A full deposit/payment is compulsory.