Delivery

We offer both local and international shipping, as well as in-store self-collection. Your order’s delivery time depends on where the item is located at and your selected delivery method. Orders placed over the weekend will be processed on the following Monday.

Local Delivery (Singapore)

  • Delivery Time: Typically up to 5 working days after payment is verified
  • Shipping Fee: Flat rate of SGD 4.90
  • Free Shipping: Automatically applied for orders above SGD 100
  • Express Shipping Fee: SGD 15 for next-day or 1–2 day delivery, depending on courier availability

A tracking link will be provided once order is processed.

International Shipping

  • Shipping Time: Up to 14 working days, depending on your region
  • Shipping Fee: Region-based rates apply (calculated at checkout)
  • Product under "The Reserve" may be restricted to local delivery only
  • Customs duties or import taxes (if applicable) are the responsibility of the buyer

A tracking link will be provided once order is processed.

Customs Taxes & Duties Notice

  • Customs taxes and/or import duties may be imposed by the destination country and are not included in the checkout price. The final amount, if any, is determined by the local customs authority and may vary according to their regulations.
  • We recommend contacting your local customs office for more information on potential charges before placing your order.
  • By completing your purchase with SneakSurf Singapore, you acknowledge and agree that any additional customs charges, duties, or tariffs incurred are the responsibility of the recipient.

U.S. Tariff & Customs Disclaimer

  • For orders shipped to the United States, please be advised that shipments may be subject to additional import duties, tariffs, taxes, or customs fees imposed by U.S. Customs and Border Protection (CBP).
  • These charges are the responsibility of the customer and are not included in the product price or shipping fees at checkout.
  • Tariff rates and customs policies are determined by U.S. government authorities and may change without prior notice. Any applicable fees are assessed upon arrival in the destination country.
  • By completing your purchase with SneakSurf Singapore, you acknowledge and agree that any additional customs charges, duties, or tariffs incurred are the responsibility of the recipient.

In-Store Self-Collection

Prefer to pick up your order? Drop us a message and we’ll arrange it for you

Need help with your delivery or pick-up? Reach out to contact us